Refund Policy

Please find the all details for refund policy here! Cancellation fees may apply depending on the type of service and the stage of the project.
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Let’s know about our Refund Policy

1. Cancellation Procedure

Customers who wish to cancel services provided by Swaps Infotech must notify us in writing via email at [me@swapsinfotech.com] or through our contact form on the website. The cancellation request must include the customer’s full name, contact information, and details of the service(s) to be cancelled.

2. Eligibility for Cancellation

Cancellation requests will be processed based on the following eligibility criteria:

  • Graphic Design, Web Development, Mobile App Development, Digital Marketing, and SEO Services: Cancellation requests for these services must be made at least 24 hours before the scheduled start date of the project. Cancellation requests received after this time may be subject to a cancellation fee.
  • If we purchase anything such as like Domain, Hosting and SSL, Mail or any products by your permission for your project then that amount will be minus from total refund amount. 

3. Cancellation Fees

Cancellation fees may apply depending on the type of service and the stage of the project. The cancellation fee will be determined on a case-by-case basis and communicated to the customer at the time of cancellation. In some cases, a portion of the project fee may be non-refundable to cover expenses incurred by Swaps Infotech up to the point of cancellation.

4. Refunds

Refunds for cancelled services will be issued in accordance with our Refund Policy. Please refer to our Refund Policy for detailed information on eligibility, procedures, and timelines for refunds.

5. Exceptions

Swaps Infotech reserves the right to refuse or delay cancellation requests in cases where:

  • The service has already commenced or completed.
  • The cancellation request does not meet the eligibility criteria outlined in this policy.
  • The customer has outstanding payments or unresolved issues with Swaps Infotech.

6. Changes to the Cancellation Policy

We reserve the right to amend this Cancellation Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on the website. Customers are encouraged to review this policy periodically for updates.

7. Contact Us

If you have any questions or concerns about our Cancellation Policy, please contact us at [me@swapsinfotech.com].