1. Cancellation Procedure
Customers who wish to cancel services provided by Swaps Infotech must notify us in writing via email at [firstname.lastname@example.org] or through our contact form on the website. The cancellation request must include the customer’s full name, contact information, and details of the service(s) to be cancelled.
2. Eligibility for Cancellation
Cancellation requests will be processed based on the following eligibility criteria:
3. Cancellation Fees
Cancellation fees may apply depending on the type of service and the stage of the project. The cancellation fee will be determined on a case-by-case basis and communicated to the customer at the time of cancellation. In some cases, a portion of the project fee may be non-refundable to cover expenses incurred by Swaps Infotech up to the point of cancellation.
Refunds for cancelled services will be issued in accordance with our Refund Policy. Please refer to our Refund Policy for detailed information on eligibility, procedures, and timelines for refunds.
Swaps Infotech reserves the right to refuse or delay cancellation requests in cases where:
6. Changes to the Cancellation Policy
We reserve the right to amend this Cancellation Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on the website. Customers are encouraged to review this policy periodically for updates.
7. Contact Us
If you have any questions or concerns about our Cancellation Policy, please contact us at [email@example.com].